Welcome to eToken Support

Vision

We believe that outstanding support consists of:

1. Ensuring that we deliver technical assistance for our hardware and software that not only meets, but rather exceeds our customer’s expectations.
2. Providing our customers with the highest level of quality support - focusing on a timely response and quick problem resolution.
3. Offering comprehensive support for all types of software and hardware.

How can you open a support case?

Partners

• Web-based Ticketing and Reporting http://c3.safenet-inc.com/secure.asp
• Phone Line support (for critical issues and escalations when on customer site)
• Knowledge base system – Enter through the Secure Business Gate

End Users

• For any technical support, please contact your local partner or your local Aladdin* sales office.
• FAQ - please enter http://c3.safenet-inc.com/search.asp

*Acquired by SafeNet Inc.